Customer Support

Customer satisfaction is InVeris Training Solutions’ primary objective, and extends far past development, production and installation. Product warranties, partnered with a customer hotline, ensure systems are supported throughout the product life cycle.

InVeris Training Solutions deploys service personnel for instructor training, system installation and software upgrades across the globe. We provide support from in-country sites in the United States, Canada, United Kingdom, Netherlands, Qatar, Australia and Singapore.

InVeris Training Solutions offers a variety of warranty plans to provide coverage for your simulation, live fire and commercial shooting range systems. With over 95 years of experience in the live fire and simulation industries, we offer an expert technical support program including:

  • Repairing and replacing failed components
  • Optional on-site visits
  • Help Desk and telephone support

Find the support contact information for your region by clicking the map below or just fill out the form and one of our product experts will reach out to you promptly.

 

US Headquarters

For customer service support, please call this number: +1-800-344-6771.


Support & Warranty Contacts

Gina Priest

Virtual Warranties

Kyle Barger

Law Enforcement Live Fire Warranties

Chue Vang

Customer Services Repair Manager

Canada

InVeris Training Solutions Canada Inc.

6140 Henri Bourassa West, Montreal, Quebec H4R 3A6, Canada

+1-514-339-9938

+1-877-746-8726

+1-514-333-3361

US Headquarters

For customer service support, please call this number: +1-800-344-6771.


Support & Warranty Contacts

Gina Priest

Virtual Warranties

Kyle Barger

Law Enforcement Live Fire Warranties

Chue Vang

Customer Services Repair Manager

US Headquarters

For customer service support, please call this number: +1-800-344-6771.


Support & Warranty Contacts

Gina Priest

Virtual Warranties

Kyle Barger

Law Enforcement Live Fire Warranties

Chue Vang

Customer Services Repair Manager

Europe

InVeris Training Solutions Europe BV

Ringweistraat 7, 4181 CL Waardenburg, The Netherlands

+31 418 652720

United Kingdom

InVeris Training Solutions Ltd.

Unit 6, Axiom Orbital Park, Hall Avenue, Ashford Kent, TN240GN

+44 (0)1233 487924

+44 (0)1233 223002

Middle East-Africa

InVeris Training Solutions Qatar

P.O. Box No: 27772, Office No: 17, Level 22, Tornado Tower, West Bay, Doha, Qatar

+974 44294884
ITS-MilitarySales@inveristraining.com/a>

Australia and New Zealand

InVeris Training Solutions Australia Pty. Ltd.

Unit 2 48 Conrad Place Lavington NSW 2641 Australia

+61 (0) 2 6049 4500

+61 (0) 4 1923 3265

+61 (0) 2 6040 9500

its-australiamarketing@inveristraining.com


Customer Support

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Looking for maintenance solutions for your live fire gun range?

See our range maintenace