Customer support
Customer satisfaction is InVeris Training Solutions’ primary objective, and extends far past development, production and installation. Product warranties, partnered with a customer hotline, ensure systems are supported throughout the product life cycle.
InVeris Training Solutions deploys service personnel for instructor training, system installation and software upgrades across the globe. We provide support from in-country sites in the United States, Canada, United Kingdom, Netherlands, Australia and Singapore.
We also engage user group feedback on system performance, realism and functional capability. Our focus is on the design of moderately priced expansion options to allow fielded systems to keep pace with advances in simulation technology and emerging weaponry.
We encourage dialogue because when it comes to research and development, our customers are our most valuable resource.
Service, support and training contacts
 Director of Customer SupportRichard Hicks Phone: +1-800-344-6771 Fax: +1-678-288-1503 Email: CustomerSupport@inveristraining.com |
 Law Enforcement / Commercial Live FireInstallation Manager Michael Turner Phone: +1-800-344-6771 Fax: +1-678-288-1503 Email: CustomerSupport@inveristraining.com |
 Customer Relations ManagerGina Priest Phone: +1-800-344-6771 Fax: +1-678-288-1503 Email: CustomerSupport@inveristraining.com/a> |
 Law Enforcement / Commercial Live FireService Manager Kyle Barger Phone: +1-800-344-6771 Fax: +1-678-288-1503 Email: CustomerSupport@inveristraining.com |
 Military Live Fire Serviceand Installation Manager Chancy Fain Phone: +1-800-344-6771 Fax: +1-678-288-1503 Email: CustomerSupport@inveristraining.com |
